At pedas99, we believe that gambling should always be a form of entertainment — never a source of stress, financial hardship, or harm. This page outlines the tools, resources, and policies we have in place to help every Malaysian player stay in control.
Pedas99 operates from a clear and non-negotiable principle: the welfare of our players always comes before revenue. While the vast majority of our members — spread across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and beyond — enjoy our casino games and sports betting products as healthy form of entertainment, we acknowledge that for a minority of players, gambling can become a problem.
Problem gambling is a recognised health issue. It does not discriminate by income, background, or how experienced a player is. Early awareness and the right support tools can make an enormous difference. That is why pedas99 has built a comprehensive responsible gambling framework — not as a compliance checkbox, but as a genuine commitment to the long-term wellbeing of our community.
Our responsible gambling tools are built into the platform at account level and are available to all players at no cost, with no waiting periods and no judgement. Whether you want to set spending limits, take a short break, or permanently exclude yourself from the platform, pedas99 makes it straightforward.
We also comply with strict age verification requirements. Pedas99 is a 21-and-above platform without exception. All accounts undergo KYC verification before withdrawal, and age verification checks are conducted as part of the registration and identity process.
Deposit limits, session reminders, self-exclusion, and cool-off periods are standard features available to every pedas99 account holder — no application required.
Every pedas99 account is subject to KYC identity verification. Age verification is mandatory. No one under 21 may hold an account or place a wager on our platform.
All six tools below are available to every pedas99 account holder. Access them anytime through your Account Dashboard — no forms, no delays, no cost.
Set a cap on how much you can deposit into your pedas99 account over a chosen timeframe — daily, weekly, or monthly. Limit reductions take effect immediately. Increases require a 24-hour cooling-off period before they are applied, giving you time to reconsider.
Choose an alert interval — 30 minutes, 1 hour, 2 hours, or custom — and pedas99 will display an on-screen notification showing how long you have been playing in the current session. A simple but effective nudge to take a break.
At the interval you select, pedas99 displays a full summary of your net gaming activity for the session — including total bets placed, total won, total lost, and time elapsed. Transparency helps you make informed decisions in real time.
Define the maximum amount you are comfortable losing over a daily, weekly, or monthly period. Once your loss limit is reached, no further wagers can be placed until the period resets — removing the temptation to chase losses.
Take a short break from pedas99 without permanently closing your account. Choose a cool-off period from 24 hours up to 6 weeks. During this time, your account is suspended and you will not receive any promotional communications from us.
If you need a longer break or want to stop gambling entirely, self-exclusion is available for a minimum of 6 months or on an indefinite (permanent) basis. The exclusion takes effect within 24 hours. During the exclusion period, all marketing communications are stopped and the account cannot be reactivated by the player.
All responsible gambling tools are accessed through Account Dashboard → Responsible Gambling. If you need assistance activating any tool, contact our support team via live chat — available 24 hours a day, 7 days a week.
Problem gambling often develops gradually. Recognising the signs early — whether in yourself or someone you care about — is the most important first step toward getting help. None of these signs mean you are a bad person or permanently in trouble; they mean it is time to pause and reach out.
If you recognise several of these signs in your own behaviour, we strongly encourage you to use our self-exclusion or cool-off tools immediately and to contact one of the support organisations listed further down this page.
⚠️ If gambling is causing you stress, financial hardship, relationship breakdown, or mental health concerns, please stop playing and seek support. Help is available.
Spending more money on gambling than you planned or can afford
Chasing losses by placing bigger bets to try to win back money
Lying to family or friends about how much time or money you spend gambling
Using gambling as a way to cope with stress, anxiety, depression, or boredom
Neglecting work, family, or other responsibilities because of gambling
Borrowing money or selling possessions to fund gambling activity
Feeling restless, irritable, or anxious when trying to cut down or stop gambling
Continuing to gamble even after deciding to stop or repeatedly failing to cut down
Gambling interfering with personal relationships or causing arguments about money
Thinking about gambling constantly — planning the next session, reliving past wins
Be honest with yourself. If you answer "yes" to three or more of these questions, we encourage you to reach out for support and consider using our self-exclusion tool.
If you or someone close to you is experiencing gambling-related difficulties, the following resources offer free, confidential support. All contact details are provided as plain text — not clickable links.
Malaysia's national social welfare helpline, operated by the Ministry of Women, Family and Community Development. Available 24 hours a day for counseling and referal services. Call 15999 (plain text — not a link).
Befrienders Kuala Lumpur provides emotional support for people in distress, including those experiencing financial stress related to gambling. Available daily from 8am to 10pm. Contact number displayed as plain text.
GamCare is an internationally recognised problem gambling support organisation. They provide free information, advice, and counseling for problem gamblers and their families. Website address shown as plain text — not a link.
Our responsible gambling team is available 24/7. Contact us to activate self-exclusion, set deposit limits, or simply talk through your concerns. Email shown as plain text — not a clickable link.
Millions of people around the world — including many Malaysia — have successfully addressed problem gambling with the right support. Reaching out to a helpline, activating self-exclusion, or simply talking to a trusted person are all meaningful steps. There is no shame in acknowledging that gambling has become a problem. The important thing is taking action.
Pedas99 does not permit players under the age of 21 to register, deposit, or place wagers under any circumstances. This is a non-negotiable requirement applied universally across all account types and all markets.
Age verification is conducted as part of the mandatory KYC process. All players are required to submit a valid Malaysian MyKad, Passport, or Driver's Licence as part of identity verification before withdrawal processing. Accounts where the holder is identified as being under 21 are permanently closed without notice and associated balances are forfeited.
If you believe a minor has gained access to a pedas99 account, please contact our support team immediately [email protected] (plain text — not a clickable link).
Parents and guardians are encouraged to make use of parental control software to restrict access to gambling websites on devices used by children. Free tools such as Net Nanny, Qustodio, and built-in parental controls on Android and iOS devices can help limit exposure.
Explore pedas99 responsibly. Set your limits before you play, keep it fun, and reach out if you ever need support. Our team is here 24/7.
🔞 pedas99 is for players aged 21 and above only. Gambling is for entertainment purposes only and should never be seen as a way to make money or solve financial problems.
If you need to self-exclude, contact [email protected] — displayed as plain text, not a clickable link. For crisis support: Talian Kasih 15999 (Malaysia).