At pedas99, we take your privacy seriously. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player on our platform. Please read it carefully.
Pedas99 ("pedas99", "we", "us", "our") operates the online casino and sports betting platform accessible at pedas99.cam. We are committed to protecting the privacy and personal data of all individuals who interact with our platform, whether as registered players, prospective users, or visitors to our website.
This Privacy Policy ("Policy") sets out the basis on which we collect, store, process, transfer, and disclose personal data in connection with your use of pedas99. It applies to all services offered through pedas99.cam, including but not limited to online casino games, live dealer tables, sports betting markets covering Liga Super Malaysia, the English Premier League (EPL), UFC, and other events, slot games, instant-win products, and our customer support services.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, both of which form part of the overall agreement between you and pedas99.
If you have any concerns about how we handle your personal data, please contact us using the details provided in Section 16 of this Policy.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
We collect personal data across several categories depending on how you interact with pedas99. The table below summarises the main categories:
| Category | Examples | Collected At |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Registration, KYC |
| Contact Data | Email address, phone number, residential address | Registration, KYC |
| Document Data | MyKad / NRIC scan, Passport, Driver's Licence, utility bill, selfie with ID | KYC verification |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go, Boost, GrabPay, DuitNow), transaction history, deposit and withdrawal records | Deposits, withdrawals, KYC |
| Gaming Activity Data | Game history, bet amounts, win/loss records, session duration, bonus usage | During gameplay |
| Technical Data | IP address, browser type, device identifier, operating system, time zone | Automatically on site visit |
| Usage Data | Pages visited, links clicked, feature usage patterns, session logs | Automatically during use |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
Most personal data we hold about you is provided directly by you during account registration, KYC verification, deposit and withdrawal processing, and when you contact our support team. This includes all identity, contact, document, and financial data described above.
When you visit pedas99.cam or use our platform, we automatically collect certain Technical Data and Usage Data through the use of cookies and similar tracking technologies. This data is collected in accordance with our Cookies policy described in Section 7.
In limited circumstances, we may receive personal data about you from third parties, including identity verification service providers conducting KYC checks, payment processors and financial institutions (such as Maybank, CIMB, Public Bank, and Hong Leong Connect) confirming transaction details, and fraud prevention databases.
Pedas99 uses personal data for the following purposes:
We process your personal data on the following legal bases:
Pedas99 does not sell your personal data to third parties. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
We engage trusted third-party service providers to assist with the delivery of our platform, including:
All service providers are contractually bound to process data only in accordance with our instructions, to maintain appropriate security measures, and not to use your data for their own independent purposes.
We may disclose personal data to relevant regulatory bodies, law enforcement agencies, or courts where we are legally required to do so, or where disclosure is necessary to protect the legal rights, safety, or property of pedas99 or third parties.
In the event of a merger, acquisition, or sale of all or substantially all of pedas99's assets, personal data held by us may be transferred to the acquiring entity. We will notify affected players of any such transfer and the applicable privacy arrangements.
Pedas99 uses cookies and similar technologies (including web beacons, pixel tags, and local storage objects) to operate the Platform, remember your preferences, and analyse how our site is used.
You can manage or disable non-essential cookies through your browser settings. Most modern browsers provide options to block all cookies, block third-party cookies, or alert you before a cookie is stored. Please note that disabling certain cookies may affect the functionality of the pedas99 Platform.
We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.
Pedas99 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:
As a data subject, you have the following rights in respect of the personal data we hold about you. To exercise any of these rights, please contact us using the details in Section 16.
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data, subject to legal retention obligations.
Request that we restrict processing of your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests or for direct marketing.
We will respond to all valid rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, of which we will notify you. We may ask you to verify your identity before processing your request.
Please note that certain rights may be limited where processing is required to comply with a legal obligation or where exercising the right would adversely affect the rights and freedoms of third parties.
Pedas99 processes personal data primarily within secure server environments. Where data processing involves the transfer of personal data to countries outside your country of residence, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to applicable data protection requirements.
Such safeguards may include contractual data protection clauses with our service providers, adherence to internationally recognised data security frameworks, and ensuring that recipient countries maintain adequate levels of data protection.
For players in Malaysia, please note that your data may be processed on servers located in other countries as part of our cloud infrastructure operations. In all such cases, your data is protected by the same technical and contractual safeguards described in this Policy.
We apply mandatory age verification as part of our KYC process to prevent underage access. If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and permanently close the associated Account.
If you are a parent or guardian and believe that your child has provided personal data to pedas99, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.
The pedas99 Platform may contain references to third-party payment service providers and other external services used in the normal course of platform operations (for example, Maybank, CIMB, Touch 'n Go eWallet, and Boost in the context of deposits and withdrawals). These third parties operate their own independent privacy policies and data practices.
Pedas99 is not responsible for the privacy practices of any third-party service providers. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of pedas99, including your bank, e-wallet provider, or payment gateway.
With your consent, pedas99 may send you marketing communications including promotional offers, bonus notifications, new game announcements, and platform updates via email, SMS, or in-platform messaging.
You can manage your marketing preferences at any time through your Account Settings under "Communication Preferences". You may withdraw your consent to receive marketing communications at any time without providing a reason, and without this affecting your ability to use the Platform or the lawfulness of any prior processing.
Please note that even if you opt out of marketing communications, we may still send you transactional messages that are essential to the operation of your Account — such as deposit confirmations, withdrawal receipts, KYC status updates, and security alerts. These are not marketing communications and cannot be disabled.
Pedas99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform operations. Material changes to this Policy will be communicated to registered players via email notification or a prominent in-platform notice at least 14 days prior to the changes taking effect.
The current version of this Privacy Policy will always be available at pedas99.cam/privacy-policy. The "Last Updated" date at the top of this page reflects the date of the most recent revision. Your continued use of the pedas99 Platform following the effective date of any amendment constitutes your acknowledgement of the updated Policy.
Where an amendment significantly affects your rights or changes the purposes for which we use your personal data, we will seek renewed consent where required by applicable law.
If you have any questions, concerns, or complaints about this Privacy Policy or about how pedas99 handles your personal data, please contact us through any of the following channels:
If you are not satisfied with our response to your privacy complaint, or if you believe we are processing your data in a manner that does not comply with applicable data protection law, you have the right to escalate your complaint to the relevant supervisory authority in your jurisdiction.
For matters relating to your Account, wagering activity, or responsible gambling support, please also refer to our Terms & Conditions and Responsible Gambling pages.
A plain-language summary of our most important privacy commitments.
All data in transit is protected by 256-bit SSL/TLS encryption. Data at rest is encrypted and stored on access-controlled infrastructure — the same standard used by major Malaysian banks.
Your personal data is never sold, rented, or traded to third-party marketers. Data is shared with service providers only under strict contractual confidentiality obligations.
You have clear rights to access, correct, export, restrict, or delete your personal data. Submit a request via our support team and we will respond within 30 days.
Identity documents submitted for KYC are stored with end-to-end encryption, accessed only by authorised compliance staff, and are never shared with unrelated third parties.
We retain your data for the minimum period required by law and our operational needs. Transaction records are kept for 7 years; usage data is deleted or anonymised within 13 months.
Marketing emails are sent only with your explicit consent. You can update your communication preferences at any time through your Account Dashboard — no forms, no delays.
Our support team is available around the clock to address any data privacy concerns. You can also review our full Terms and Conditions or visit the FAQ for quick answers.
🔞 For players aged 21 and above only. Play responsibly. If gambling is affecting your life, visit our Responsible Gambling page.